By Component (Solution and Services), By Product Type (Private, Public and Hybrid Cloud), By Region (North America, Europe, APAC and Rest of the World)
Digital Business Support System Market revenue shall reach value of $XX.X Billion in 2026, growing with a CAGR of X.X% during the forecast period of 2018 to 2026. In terms of volume sales, the market is anticipated to reach XX Units.
Digital business support system helps IT and telecom industries in enhancing their performance in terms of revenue and productivity. This system includes customer management, product management and revenue & order management in a digital format. It provides a complete package of solutions and services that helps in enhancing customers experience. Advent of Internet services and increasing trend of online transactions over last few years are driving the demand for advanced business support solutions in various industries. Cloud based digital business support system provides real time interaction and creates more organized architectural impact. In recent years, digital business support system market sales have been considerably driven by BFSI sector.
24/7 available customer service is an important aspect of any industry for its incredible performance. Thus, main aim of implementing digital business support system is to manage customer relationships. This system manages the effective interaction with customers through various platforms. Some of these platforms are SMS, USSD, Call center, Company portals, Live chats, E-mail, social media, self-service kiosk and company stores. This system helps in making on-time decisions by in depth analysis and planning of business goals.
REGIONAL ANALYSIS
North America has emerged as the dominant region in terms of revenue generated in 2018. Prominent trending technologies such as big data, IoT, mobility and DevOps are going to run the digital business support system market shares in this region. Moreover, US and Canada are will provide enormous growth opportunities to the market in future. The companies such as Netcracker, Amdocs, and IBM are investing greatly in this industry.
SEGMENT ANALYSIS
Based on component, the digital business support system has been classified as solution and services. Moreover, cloud BSS has been strengthening the growth potential of the market greatly since last few years. The public BSS solutions and services provide better scalability, reliability, flexibility, and remote location access. This segment is expected to gain traction at a significant pace owing to its rapid adoption by small and mid size enterprises.
Digital business support system provide more efficient and flexible solutions than that of siloed BSS. Recently, a leading telco provider namely Ericsson in Canada acquired TimelessMind, a firm specialized in OSS/BSS. Furthermore, CSG international incorporated with Canadas Wind Mobile to expand its acquisition all over the world. Moreover, in Japan, Comarch expanded its business to a great extent by opening offices in the country to provide digital business support system to BFSI sector.
INDUSTRY PPLAYER ANALYSIS
Huawei, Amdocs, IBM, Ericsson, Optiva, ZTE Corporation, Sigma systems, Infosys, Accenture, Cerillion, Capgemini, Comarch, Oracle, Qvantel, Mahindra Comviva, FTS, MIND CTI, MATRIXX Software and TCS are the leading market vendors investing considerably in digital business support system solutions. Market vendors from developed countries are expected to create lucrative growth opportunities for this industry. Moreover, increasing number of industry players in developing countries such as China, India and Japan, will expand the business size. Further, these players are adopting new strategies to expand the digital business support system market size.
COVERAGE HIGHLIGHTS
• Revenue Estimation and Forecast (2018 – 2026)
• Production Estimation and Forecast (2018 – 2026)
• Sales/Consumption Volume Estimation and Forecast (2018 – 2026)
• Breakdown of Revenue by Segments (2018 – 2026)
• Breakdown of Production by Segments (2018 – 2026)
• Breakdown of Sales Volume by Segments (2018 – 2026)
• Gross Margin and Profitability Analysis of Companies
• Business Trend and Expansion Analysis
• Import and Export Analysis
• Regional Analysis and Data Breakdown
SEGMENTAL ANALYSIS
By Solution Outlook ($Revenue and Unit Sales, 2018-2026)
• Fire Suppression
• Fire Detection
By Product Outlook ($Revenue and Unit Sales, 2018-2026)
• Alarms
• Sprinklers
• Detectors
• Extinguishers
By Application Outlook ($Revenue and Unit Sales, 2018-2026)
• Commercial
• Retail
• Healthcare
• Government
• BFSI
• Telecom & IT
• Institutional sector
• Residential
• Industrial
By Regional Outlook ($Revenue and Unit Sales, 2018-2026)
• North America
• Canada
• U.S
• Mexico
• Europe
• Germany
• U.K
• France
• Netherlands
• Austria
• Rest of Europe
• Asia-Pacific
• China
• India
• Japan
• South Korea
• Australia
• Rest of Asia Pacific
• The Middle East and Africa
• Saudi Arabia
• United Arab Emirates
• Rest of Middle East
• Africa
• South America
• Brazil
• Argentina
• Rest of South America
DIGITAL BUSINESS SUPPORT SYSTEM COMPANIES:
• Huawei
• Amdocs
• IBM
• Ericsson
• Optiva
• ZTE Corporation
• Sigma systems
• Infosys
• Accenture
• Cerillion
• Capgemini
• Comarch
• Oracle
• Qvantel
• Mahindra Comviva
• FTS
• MIND CTI
• MATRIXX Software
• TCS
CHAPTER 1: INTRODUCTION
1.1. Research Methodology
1.1.1. Desk Research
1.1.2. Data Synthesis
1.1.3. Data Validation & Market Feedback
1.1.4. Data Sources
CHAPTER 2: EXECUTIVE SUMMARY
2.1. Global Market Outlook
2.2. Core Insights - Solution
2.3. Core Insights – Product
2.4. Core Insights – Application
2.5. Core Insights – Geography
CHAPTER 3: MARKET OVERVIEW
3.1. Market Definition and Scope
3.2. Key Forces Shaping the Industry
3.2.1. Bargaining Power of Suppliers
3.2.2. Bargaining Power of Buyers
3.2.3. Threat of Substitutes
3.2.4. Threat of New Entrants
3.3. Market Dynamics
3.3.1. Drivers
3.3.1.1. Supply-side Drivers
3.3.1.2. Demand-side Drivers
3.3.2. Restraints
3.3.3. Opportunities
3.4. Industry Landscape - PESTEL Analysis
3.4.1. Political Landscape
3.4.2. Environmental Landscape
3.4.3. Social Landscape
3.4.4. Technology Landscape
3.4.5. Economic Landscape
CHAPTER 4: MARKET BACKGROUND
4.1. Industry Value Chain Analysis
4.1.1. Upstream Participants
4.1.2. Downstream participants
4.2. Pricing Analysis and Forecast, 2018-2026
4.2.1. By Type
4.2.2. By Region
CHAPTER 5: GLOBAL DIGITAL BUSINESS SUPPORT SYSTEM MARKET, BY SOLUTION
5.1. Overview
5.1.1. Market Volume and Forecast, 2018-2026
5.1.2. Market Revenue (US$ Million) and Forecast, 2018-2026
5.2. Fire Suppression
5.2.1. Key Market Trends, Growth Factors and Opportunities
5.2.2. Market Volume and Forecast, By Region
5.2.3. Market Revenue (US$ Million) and Forecast, By Region
5.3. Fire Detection
5.3.1. Key Market Trends, Growth Factors and Opportunities
5.3.2. Market Volume and Forecast, By Region
5.3.3. Market Revenue (US$ Million) and Forecast, By Region
CHAPTER 6: GLOBAL DIGITAL BUSINESS SUPPORT SYSTEM MARKET, BY PRODUCT
6.1. Overview
6.1.1. Market Volume and Forecast, 2018-2026
6.1.2. Market Revenue (US$ Million) and Forecast, 2018-2026
6.2. Alarms
6.2.1. Key Market Trends, Growth Factors and Opportunities
6.2.2. Market Volume and Forecast, By Region
6.2.3. Market Revenue (US$ Million) and Forecast, By Region
6.3. Sprinklers
6.3.1. Key Market Trends, Growth Factors and Opportunities
6.3.2. Market Volume and Forecast, By Region
6.3.3. Market Revenue (US$ Million) and Forecast, By Region
6.4. Detectors
6.4.1. Key Market Trends, Growth Factors and Opportunities
6.4.2. Market Volume and Forecast, By Region
6.4.3. Market Revenue (US$ Million) and Forecast, By Region
6.5. Extinguishers
6.5.1. Key Market Trends, Growth Factors and Opportunities
6.5.2. Market Volume and Forecast, By Region
6.5.3. Market Revenue (US$ Million) and Forecast, By Region
CHAPTER 7: GLOBAL DIGITAL BUSINESS SUPPORT SYSTEM MARKET, BY APPLICATION
7.1. Overview
7.1.1. Market Volume and Forecast, 2018-2026
7.1.2. Market Revenue (US$ Million) and Forecast, 2018-2026
7.2. Commercial
7.2.1. Key Market Trends, Growth Factors and Opportunities
7.2.2. Market Volume and Forecast, By Region
7.2.3. Market Revenue (US$ Million) and Forecast, By Region
7.3. Retail
7.3.1. Key Market Trends, Growth Factors and Opportunities
7.3.2. Market Volume and Forecast, By Region
7.3.3. Market Revenue (US$ Million) and Forecast, By Region
7.4. Healthcare
7.4.1. Key Market Trends, Growth Factors and Opportunities
7.4.2. Market Volume and Forecast, By Region
7.4.3. Market Revenue (US$ Million) and Forecast, By Region
7.5. Government
7.5.1. Key Market Trends, Growth Factors and Opportunities
7.5.2. Market Volume and Forecast, By Region
7.5.3. Market Revenue (US$ Million) and Forecast, By Region
7.6. BFSI
7.6.1. Key Market Trends, Growth Factors and Opportunities
7.6.2. Market Volume and Forecast, By Region
7.6.3. Market Revenue (US$ Million) and Forecast, By Region
7.7. Telecom & IT
7.7.1. Key Market Trends, Growth Factors and Opportunities
7.7.2. Market Volume and Forecast, By Region
7.7.3. Market Revenue (US$ Million) and Forecast, By Region
7.8. Institutional sector
7.8.1. Key Market Trends, Growth Factors and Opportunities
7.8.2. Market Volume and Forecast, By Region
7.8.3. Market Revenue (US$ Million) and Forecast, By Region
7.9. Residential
7.9.1. Key Market Trends, Growth Factors and Opportunities
7.9.2. Market Volume and Forecast, By Region
7.9.3. Market Revenue (US$ Million) and Forecast, By Region
7.10. Industrial
7.10.1. Key Market Trends, Growth Factors and Opportunities
7.10.2. Market Volume and Forecast, By Region
7.10.3. Market Revenue (US$ Million) and Forecast, By Region
CHAPTER 8: GLOBAL DIGITAL BUSINESS SUPPORT SYSTEM MARKET, BY GEOGRAPHY
8.1. Overview
8.2. North America
8.2.1. Key Market Trends, Growth Factors and Opportunities
8.2.2. Market Volume and Forecast, By Solution
8.2.3. Market Volume and Forecast, By Product
8.2.4. Market Volume and Forecast, By Application
8.2.5. Market Revenue and Forecast, By Solution
8.2.6. Market Revenue and Forecast, By Product
8.2.7. Market Revenue and Forecast, By Application
8.2.8. Market Revenue and Forecast, By Country
8.2.9. U.S.
8.2.9.1. Market Volume and Forecast
8.2.9.2. Market Revenue and Forecast
8.2.10. Canada
8.2.10.1. Market Volume and Forecast
8.2.10.2. Market Revenue and Forecast
8.2.11. Mexico
8.2.11.1. Market Volume and Forecast
8.2.11.2. Market Revenue and Forecast
8.3. Europe
8.3.1. Market Volume and Forecast, By Solution
8.3.2. Market Volume and Forecast, By Product
8.3.3. Market Volume and Forecast, By Application
8.3.4. Market Revenue and Forecast, By Solution
8.3.5. Market Revenue and Forecast, By Product
8.3.6. Market Revenue and Forecast, By Application
8.3.7. Market Revenue and Forecast, By Country
8.3.8. Germany
8.3.8.1. Market Volume and Forecast, By Solution
8.3.8.2. Market Revenue and Forecast, By Product
8.3.9. UK
8.3.9.1. Market Volume and Forecast, By Solution
8.3.9.2. Market Revenue and Forecast, By Product
8.3.10. France
8.3.10.1. Market Volume and Forecast, By Solution
8.3.10.2. Market Revenue and Forecast, By Product
8.3.11. Italy
8.3.11.1. Market Volume and Forecast, By Solution
8.3.11.2. Market Revenue and Forecast, By Product
8.3.12. Rest of Europe
8.3.12.1. Market Volume and Forecast, By Solution
8.3.12.2. Market Revenue and Forecast, By Product
8.4. Asia-Pacific
8.4.1. Market Volume and Forecast, By Solution
8.4.2. Market Volume and Forecast, By Product
8.4.3. Market Volume and Forecast, By Application
8.4.4. Market Revenue and Forecast, By Solution
8.4.5. Market Revenue and Forecast, By Product
8.4.6. Market Revenue and Forecast, By Application
8.4.7. Market Revenue and Forecast, By Country
8.4.8. China
8.4.8.1. Market Volume and Forecast, By Solution
8.4.8.2. Market Revenue and Forecast, By Product
8.4.9. India
8.4.9.1. Market Volume and Forecast, By Solution
8.4.9.2. Market Revenue and Forecast, By Product
8.4.10. Japan
8.4.10.1. Market Volume and Forecast, By Solution
8.4.10.2. Market Revenue and Forecast, By Product
8.4.11. South Korea
8.4.11.1. Market Volume and Forecast, By Solution
8.4.11.2. Market Revenue and Forecast, By Product
8.4.12. Rest of Asia-Pacific
8.4.12.1. Market Volume and Forecast, By Solution
8.4.12.2. Market Revenue and Forecast, By Product
8.5. REST OF THE WORLD
8.5.1. Market Volume and Forecast, By Solution
8.5.2. Market Volume and Forecast, By Product
8.5.3. Market Volume and Forecast, By Application
8.5.4. Market Revenue and Forecast, By Solution
8.5.5. Market Revenue and Forecast, By Product
8.5.6. Market Revenue and Forecast, By Application
8.5.7. Market Revenue and Forecast, By Country
8.5.8. Latin America
8.5.8.1. Market Volume and Forecast, By Solution
8.5.8.2. Market Revenue and Forecast, By Product
8.5.9. Middle East
8.5.9.1. Market Volume and Forecast, By Solution
8.5.9.2. Market Revenue and Forecast, By Product
8.5.10. Africa
8.5.10.1. Market Volume and Forecast, By Solution
8.5.10.2. Market Revenue and Forecast, By Product
CHAPTER 9: COMPETITIVE LANDSCAPE
9.1. Digital Business Support System Market Share Analysis, 2018
CHAPTER 10: COMPANY PROFILES
10.1. Huawei
10.1.1. Company Overview
10.1.2. Financial Performance
10.1.3. SWOT Analysis
10.2. Amdocs
10.2.1. Company Overview
10.2.2. Financial Performance
10.2.3. SWOT Analysis
10.3. IBM
10.3.1. Company Overview
10.3.2. Financial Performance
10.3.3. SWOT Analysis
10.4. Ericsson
10.4.1. Company Overview
10.4.2. Financial Performance
10.4.3. SWOT Analysis
10.5. Optiva
10.5.1. Company Overview
10.5.2. Financial Performance
10.5.3. SWOT Analysis
10.6. ZTE Corporation
10.6.1. Company Overview
10.6.2. Financial Performance
10.6.3. SWOT Analysis
10.7. Sigma systems
10.7.1. Company Overview
10.7.2. Financial Performance
10.7.3. SWOT Analysis
10.8. Infosys
10.8.1. Company Overview
10.8.2. Financial Performance
10.8.3. SWOT Analysis
10.9. Accenture
10.9.1. Company Overview
10.9.2. Financial Performance
10.9.3. SWOT Analysis
10.10. Cerillion
10.10.1. Company Overview
10.10.2. Financial Performance
10.10.3. SWOT Analysis
10.11. Capgemini
10.11.1. Company Overview
10.11.2. Financial Performance
10.11.3. SWOT Analysis
10.12. Comarch
10.12.1. Company Overview
10.12.2. Financial Performance
10.12.3. SWOT Analysis
10.13. Oracle
10.13.1. Company Overview
10.13.2. Financial Performance
10.13.3. SWOT Analysis
10.14. Qvantel
10.14.1. Company Overview
10.14.2. Financial Performance
10.14.3. SWOT Analysis
10.15. Mahindra Comviva
10.15.1. Company Overview
10.15.2. Financial Performance
10.15.3. SWOT Analysis
10.16. FTS
10.16.1. Company Overview
10.16.2. Financial Performance
10.16.3. SWOT Analysis
10.17. MIND CTI
10.17.1. Company Overview
10.17.2. Financial Performance
10.17.3. SWOT Analysis
10.18. MATRIXX Software
10.18.1. Company Overview
10.18.2. Financial Performance
10.18.3. SWOT Analysis
10.19. TCS
10.19.1. Company Overview
10.19.2. Financial Performance
10.19.3. SWOT Analysis
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