Operations Consulting Service Market

Operations Consulting Service Market is segmented By Size (Large Enterprises and Small and Medium-Sized Enterprises), By Application (Supply Chain, Financial operations, Human Resource Operations, Project Management, Process Management, Manufacturing Operations, and Others), and By Industry Vertical (Aerospace and Defense, BFSI, Healthcare, IT and Telecom, Construction and Mining, Automotive, Entertainment and Media, Chemicals and Materials, Consumer Goods, Durables, and Retail, Semiconductor and Electronics, Manufacturing, Transportation and Logistics, Others (Power and Utility and Travel and Tourism)) and Region (United States, Canada, Mexico, South America, France, Germany, Italy, Spain, United Kingdom, Russia, China, India, Philippines, Malaysia, Australia, Austria, South Korea, Middle East, Japan, South Africa, Rest of World)

  • Report ID : MD2744
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  • Pages : 120
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  • Tables : 70
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  • Formats :

Operations Consulting Service Market size was estimated at $68,183 million in 2020 and is expected to reach $100,148 million by 2028, growing at a CAGR of 5.8% during the forecast period of 2021 to 2028.

Operation consulting services, sometimes referred to as operations management, are described as advising and execution services that help a business enhance its internal operations and value chain performance. By reporting on and assisting with implementing improvements to the desired operating model, functional business processes, management systems, culture, and other value chain aspects, operations management consulting projects help clients operate more effectively. Demand for business operations consulting services has increased in recent years due to increased globalization, the digitalization of business and operational models, and an increased need to manage risk and improve sustainability.

From a functional standpoint, operations consulting service strives to improve processes, work methods and understand the critical across various functional areas. These are Sales & Marketing, Supply Chain, Sourcing & Procurement, Finance, and Research & Development. Sales examine ways to enhance sales operations, such as channel management, professionalizing customer assistance (i.e., transitioning from call centres to specialized helpdesks), and increasing client engagement, generally based on customer relationship management (CRM). Additional sales-related functions include account and promotion management optimization, sales and operations planning (S&OP), and staff performance improvement. Customer and market research, product marketing, product system integration, category management, customer satisfaction, and loyalty are all areas of marketing.

The Operations Management area of Sourcing & Procurement examines all procurement activities targeted at identifying, assessing, and engaging vendors to acquire products and services. Consultants can assist with reducing the cost and time associated with sourcing raw materials or product/service components, enhancing contract terms and conditions with manufacturers/suppliers, and managing interactions with suppliers (including outsourced contracts), a process referred to as supplier management.

Operations Consulting Service Market Growth and Trend

The way management consultants study data is changing as a result of artificial intelligence (AI) and automation. AI and automation enable management consultants to do data collection and analysis more efficiently and quickly than ordinary people. Moreover, it may give reliable insights into corporate functions such as sales, operations, and supply chain management. For instance, JLL, an accurate estate-focused American professional services and investment management firm, employs an AI analytical system to reduce workloads significantly. The real estate consultancy provides advice on customer portfolios ranging from one to one hundred thousand properties, which formerly took specialists weeks to study. In the consulting sector, data collected by AI on sales channels, customer journeys, and client behaviour may assist consultants in identifying new prospects and developing efficient advertising plans. According to Euan Cameron, PwCs UK AI Leader, AI has the potential to significantly benefit the management consulting industry, which has historically been conservative and human-driven.

Numerous clients in the business consulting services industry are expanding abroad, necessitating more complex and globally focused services. Globalization is predicted to foster more joint ventures, international investment, worldwide development, and the establishment of multinational corporations in high-growth countries. Businesses are increasingly developing collaborative partnerships with companies in other nations to do market research. Similarly, some companies seek to purchase an established firm in a new market in order to mitigate risk.

By Size (Large Enterprises and Small and Medium-Sized Enterprises), By Application (Supply Chain, Financial operations, Human Resource Operations, Project Management, Process Management, Manufacturing Operations, and Others), and By Industry Vertical (Aerospace and Defense, BFSI, Healthcare, IT and Telecom, Construction and Mining, Automotive, Entertainment and Media, Chemicals and Materials, Consumer Goods, Durables, and Retail, Semiconductor and Electronics, Manufacturing, Transportation and Logistics, Others (Power and Utility and Travel and Tourism))

Operations Consulting Service Market Segmentation

The operations consulting service market is segmented by size, application, and industry vertical. By size, the market is divided into small and medium enterprises (SME) and large enterprises. Based on application, the market is segmented into supply chain, financial operations, human resource operations, project management, process management, manufacturing operations, and others. Based on industry vertical, the market is divided into aerospace and defense, BFSI, healthcare, IT and telecom, construction and mining, automotive, entertainment and media, chemicals and materials, consumer goods, durables, and retail, semiconductor and electronics, manufacturing, transportation and logistics, others (power and utility and travel and tourism.

Operations Consulting Service Market Country Analysis

North America dominated the worldwide operations consulting service market in 2018, with the most significant revenue share, owing to established infrastructure and a firm reliance on consulting services to enhance value chain performance and reduce production costs. North America is expected to lead globally throughout the projected period, owing to increased public and private investment for research and development. Europe accounted for the second-biggest revenue share internationally in 2018, owing to increased R&D spending and a growing need for higher quality and lean production. Germany, France, and the United Kingdom all play a significant role in the European operations consulting services industry. The United Kingdom is expected to increase at the quickest rate throughout the anticipated period.

Operations Consulting Service Market Share and Competition

The major players operating in the global operations consulting service market are IBM, Deloitte Consulting, Accenture, McKinsey & Company, PwC, The Hackett, Riveron Consulting, KPMG, Agro Consulting, A.T. Kearney, and OCG Consultancy.

Report Highlights

• Historical data available (as per request)
• Estimation/projections/forecast for revenue and unit sales (2021 – 2028)
• Data breakdown for every market segment (2021 – 2028)
• Gross margin and profitability analysis of companies
• Price analysis of each product type
• Business trend and expansion analysis
• Import and export analysis
• Competition analysis/market share
• Supply chain analysis
• Client list and case studies
• Market entry strategy


Industry Segmentation and Revenue Breakdown

Size Analysis (Revenue, USD Million, 2021 - 2028)
• Large Enterprises
• Small and Medium-Sized Enterprises

Application Analysis (Revenue, USD Million, 2021 - 2028)
• Supply Chain
• Financial operations
• Human Resource Operations
• Project Management
• Process Management
• Manufacturing Operations
• Others

Industry Vertical Analysis (Revenue, USD Million, 2021 - 2028)
• Aerospace and Defense
• BFSI
• Healthcare
• IT and Telecom
• Construction and Mining
• Automotive
• Entertainment and Media
• Chemicals and Materials
• Consumer Goods, Durables, and Retail
• Semiconductor and Electronics
• Manufacturing
• Transportation and Logistics
• Others (Power and Utility and Travel and Tourism)
Region Analysis (Revenue, USD Million, 2021 – 2028)
• North America
o United States
o Canada
o Mexico
• South America
• Europe
o France
o Germany
o Italy
o Spain
o United Kingdom
o Austria
• Asia Pacific
o Russia
o China
o Japan
o India
o Philippines
o Malaysia
o Australia
o South Korea
• Middle East
o GCC C ountries
o South Korea
• South Africa
• Rest of World


Operations Consulting Service Market Companies
• IBM
• Deloitte Consulting
• Accenture
• McKinsey & Company
• PwC
• The Hackett
• Riveron Consulting
• KPMG
• Agro Consulting
• A.T. Kearney
• OCG Consultancy

Available Versions
• United States Operations Consulting Service Industry Research Report
• Europe Operations Consulting Service Industry Research Report
• Asia Pacific Operations Consulting Service Industry Research Report

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